FAQ

FAQ - Where all your Questions are Answered

General Inquiries:

  • What is Colour Outside the Lines about?
    Colour Outside the lines offers creative workshops that combine art, fun, and community, providing hands-on experiences in a welcoming environment.
  • What types of workshops do you offer?
    We offer step-by-step painting, craft workshops, and customizable private events.
  • How can I contact customer support?
    Email me at colouroutsidethelines.ca@gmail.com

Workshop Registration:

  • How do I register for a workshop?
    Visit our website and register through the workshop page.
  • Is there a deadline for registration?
    Yes, registration closes 1 day before the workshop date, or when capacity is full.
  • Can I register for multiple workshops at once?
    Yes, simply Sign up for all classes

Payment and Billing:

  • What forms of payment do you accept?
    We accept credit cards,  and e-transfers. (For etransfer include date and place of workshop)
  • Is there a deposit required to secure a workshop booking?No, upfront prepayments are only accepted at this time.
  • Can I cancel my workshop registration, and what is the refund policy?
    Yes, cancellations are allowed up to 7 before the workshop for a full refund.

Workshop Logistics:

  • Where are the workshops held?
    Workshops are held at local cafes, wineries, or community venues.
  • What should I bring to the workshop?
    We provide all materials; just bring yourself,  your friends and your creativity!
  • Is lunch provided during the workshop?
    Lunch is not provided, but snacks or beverages may be available for purchase. Some Classes provide the first drink, see ad for applicable information.

Accessibility:

  • Are the workshop venues accessible for individuals with disabilities?
    Most of our venues are accessible; please check the location details, or send me an email to ask.
  • Do you provide accommodations for participants with specific needs?
    Yes, contact us in advance to discuss your needs.
  • How can I request accommodations for a workshop?
    Email us at colouroutsidethelines.ca@gmail.com with your accommodation request.

Workshop Content:

  • What topics are covered in the workshops?
    Topics range from painting and crafting techniques to personalized projects.
  • Are the workshops suitable for beginners or advanced crafters?
    Our workshops are designed for all skill levels.
  • Can I request customized workshops for my group or organization?
    Yes, we offer custom workshops tailored to your needs.

Instructor Qualifications:

  • Who are the instructors for the workshops?
    Our workshops are led by experienced artists and crafters.
  • What qualifications and experience do the instructors have?
    I am self taught with  and years of experience and Love for the arts.

Additional Support:

  • How can I provide feedback on my workshop experience?
    Email us or complete the feedback form provided after the workshop.
  • Is there a community or forum where participants can connect with each other?                               No I do not have a group yet.
  • Can I access resources or materials from past workshops?                                                                 Not at this time.

Technical Support:

  • I’m having trouble accessing the online platform for the workshop. Who can I contact for assistance?
    Email colouroutsidethelines.ca@gmail.com
  • How do I troubleshoot technical issues during the workshop?
    Restart your device and check your internet connection; contact us if issues persist.
  • Is there a technical support hotline or email for urgent inquiries?colouroutsidethelines.ca@gmail.com