Frequently Asked Questions

General Inquiries

What is Colour Outside the Lines about?

Colour Outside the Lines offers beginner-friendly painting and craft workshops that bring art, fun, and community together. Whether you’re planning a night out with friends, trying something new, or looking for a creative team-building activity, you don’t need to be an artist to join in!

My goal is to make art approachable, enjoyable, and accessible to everyone in a relaxed, welcoming environment.

What types of workshops do you offer?

I offer public painting and craft workshops, Paint Your Pet experiences, creative kits, and customizable private workshops for groups, friends, and organizations.

How can I contact Colour Outside the Lines?

Email support@colouroutsidethelines.ca with your questions or inquiries.

Workshop Registration

How do I register for a workshop?

Visit the workshop listings on my website, choose your event, and follow the registration instructions on the event page.

When does registration close?

Registration closes one day before the workshop or earlier if the event sells out. I recommend booking early to secure your spot.

Can I register for multiple workshops?

Yes! You can register for multiple workshops by following the registration instructions for each event. Check each listing for availability and payment details.

Payment and Billing

What forms of payment do you accept?

Credit cards and e-transfers are accepted, depending on the booking type. For e-transfers, please include the workshop date and venue in the message so I can identify your payment.

Do I need to pay a deposit?

Individual public workshop registrations require full payment to secure your spot. Private workshops require a 25% deposit to secure your date, with the remaining balance due at least 7 days before your event.

Are credit card processing fees refundable?

I want to make refunds as fair as possible! Credit card processing fees are charged by Stripe to process your payment, and unfortunately, those fees aren’t returned to me when I issue a refund. If you receive a refund for your booking, the original processing fee may be deducted from your refund where permitted by law.

This policy applies to both public workshops and private events. Thank you for understanding and supporting my small business!

Can I cancel my public workshop registration?

Public workshop cancellations are subject to the refund policy outlined in the booking terms. Please review the cancellation deadline and applicable refund amount before registering.

Private Workshops and Events

How do I book a private workshop?

Contact me to discuss your group size, preferred project, location, and date. Once the details are confirmed, a 25% deposit is required to secure your booking.

Private workshops are a great option for team-building activities, get-togethers with friends, celebrations, and other group events.

When is payment due for a private workshop?

A 25% deposit is required to secure your date. The remaining balance is due in full at least 7 days before your event. An invoice will be provided for your booking.

How can I pay for my private workshop?

Payment can be made by e-transfer to support@colouroutsidethelines.ca. If you prefer to pay by credit card, I can provide a payment link. Additional processing fees may apply to credit card payments.

What is your cancellation and refund policy for private workshops?

The 25% deposit is refundable until I begin purchasing supplies for your event, which is generally around 7 days beforehand. Once supplies have been purchased, the deposit becomes non-refundable.

The remaining balance is due in full 7 days before your event. If you need to cancel or reschedule, please contact me as soon as possible to discuss your options. Refunds for payments beyond the deposit will depend on the timing of the cancellation and any costs already incurred, subject to the agreed booking terms and applicable law.

Can I customize a private workshop for my group?

Yes! Private workshops can be tailored to your group’s size, interests, and creative goals. Contact me to discuss your preferred project, date, location, and any special requests.

Workshop Logistics

Where are workshops held?

Workshops take place at local cafés, breweries, wineries, and other community venues throughout the region. The exact location, date, and time are listed on each event page.

Do I need to bring anything?

Just bring yourself, your friends, and your creativity! I provide the art materials and tools needed for the project. Any special instructions will be included in the workshop details.

Are food and drinks included?

It depends on the event. Some workshops include a drink or refreshments, while others take place at venues where food and beverages are available for purchase. Check the individual event listing for details.

Accessibility and Accommodations

Are workshop venues accessible?

Accessibility varies by venue. Please check the event details or contact me before booking if you have specific accessibility requirements.

Can you accommodate specific needs?

I’ll do my best to discuss accommodations with you. Please contact me in advance so we can determine what is possible for your chosen workshop and venue.

Workshop Content

Do I need artistic experience?

Not at all! My workshops are designed for beginners and experienced creatives alike. I provide guidance, helpful tips, and tricks to make each project approachable. You don’t need to know how to draw or paint to participate.

What will I learn or create?

Each workshop features a specific painting or craft project. Visit the individual event listing to see the project details and what you’ll be creating.

Can I book a customized workshop for my group or organization?

Yes! I offer customized private workshops for groups, businesses, and organizations. Contact me to discuss your group size, preferred project, location, and date.

About the Instructor

Who leads the workshops?

I’m Wendy, the self-taught artist behind Colour Outside the Lines. I love making art approachable and helping people discover what they can create with a little guidance and encouragement.

Do I need to be good at art to leave with something I love?

Not at all! I’m in the business of making fun art, so no one leaves with bad art. I help you design your project and bring it to life with practical tips and tricks along the way.

Feedback and Additional Resources

How can I share feedback about a workshop?

I’d love to hear about your experience! You can email your feedback to support@colouroutsidethelines.ca.

Can I access resources from past workshops?

At this time, workshop resources are not available as a separate online library. If you have a question about a project you completed, feel free to contact me.

Online Workshop Support

I’m having trouble accessing an online workshop. What should I do?

Check your internet connection and try restarting your device or reopening the workshop link. If the problem continues, email support@colouroutsidethelines.ca for assistance.

What if I experience technical difficulties during an online workshop?

Please contact me as soon as possible so I can help troubleshoot. Technical support is provided by email.